Terms & Conditions

If you need to cancel an order – please notify us by 4pm on the day before the scheduled delivery.

If you have a question about your account – please call 021545539 or 09–963-9696 with your account # and invoice/statement # in hand.

Smokeland BBQ will only use your personal information to process and deliver your orders from us. If you don’t opt out – we will also send you new product notifications, cooking tips and special offers.

Smokeland BBQ won’t sell, rent or lease its customer lists to other parties.

When Smokeland BBQ hires other companies to provide services on our behalf, like shipping orders – Smokeland BBQ will only give them the information needed to provide the service. They have to agree to only use the information for the service they are providing us.

When we send confidential information (like a credit card number) over the Internet – we protect it through SSL. We don’t store retail customer credit card details. By agreement – we may store wholesale customer credit card details.

If Smokeland BBQ is required by law to release information – we will do so to the authorised authorities.

Smokeland BBQ will occasionally update these Terms and Conditions. Bubba’s will post such changes prior to implementing them.